24/7 operations. SRE excellence. Continuous optimization. We run your technology so you can run your business.
What We Deliver
From infrastructure to applications, we provide comprehensive managed services that keep your business running.
SRE practices that maximize uptime and reliability. SLOs, error budgets, and incident management.
24/7 cloud infrastructure management. Monitoring, patching, scaling, and cost optimization.
L1/L2/L3 application support. Bug fixes, enhancements, and performance optimization.
SOC services and security monitoring. Threat detection, vulnerability management, and compliance.
Expert DBA services. Performance tuning, backup management, and high availability.
ITIL-aligned service desk. Incident, problem, and change management with SLA guarantees.
Why Altaius
Round-the-clock operations with in-Kingdom NOC. Arabic and English support.
Contractual SLAs with financial penalties. We put our money where our mouth is.
Monthly reviews, quarterly roadmaps, and proactive optimization recommendations.
Named resources who know your environment. Not a rotating pool of strangers.
99.9% uptime sounds great, until you realize it means 8.7 hours of downtime per year. Calculate your real cost.
8.7h
99.9% downtime/yr
→
52min
99.99% downtime/yr
See how much downtime is really costing you
Calculations based on revenue-per-hour model. Actual costs may vary based on business specifics.
Start with a managed services assessment. Understand your current state and design a tailored support model.